Sometimes...the customer IS right.

[Sock Full of Boiled Dimes]

I'd like to point out how much of a patient of a person I am. If I am comfortable I can probably sit and wait for something for quite some time. I am a very laid back type of person.

This of course is that case gone wrong.

I went to an IHOP yesterday because I really wanted a stuffed French Toast. They are tasty and I love them.

The minute I walk in the service sucks. I had to wait 15 minutes for the person to even take my order. It looked as if this efeminant man was drunk as hell and he was really impersonal. Basically he just poped his head up and said, "Whach you want?"

"Stuffed French Toast Combo"

"Allright."

So I wait, and wait, and wait, and wait. Then finally some lady comes up to me and says, "What did you order?" I told her and she went to check on it...turns out...THE GUY DIDN'T EVEN GIVE THE COOKS A TICKET! She basically asked me if I felt like waiting. I didn't mind and I wasn't mad. The nice older lady next to me mentioned this to her waiter saying, "This young man has waited for some time and I think he should get a discount." I thanked her and waited. I got my food and the food was good make no mistake about that.

Then the guy comes up and explains to me why it isn't his fault. He doesn't appologize or say anything the resembled a "sorry". He just explained to me why it wasn't his fault and I nodded really wishing he would go away.

When I went to pay for the meal he just went ahead and said "Your milk is free." This actually made the woman mad who checked on me. When I was signing on the receipt she pointed to the portion that says TIP: and told me to write "0".

Then she walks up to the guy and goes, "Hey Marcus look at this."

Freakin bad service.

Anyone else got horror stories like this?

[Decade]

2 Stories come directly to mind

1) My parents called for a repairman to fix something in our basement a few years back, I think it was the heater. This of course is charged by the hour. I can't remember the exact rate cause it was to long ago, but lets say he charged $45/hr.

The guy showed up, apparently did his work correctly in about 50 minutes, comes back upstairs and tells my mom, "Alright, I'm finished, I just need to get something in my car." He then goes back to his van and just sits in it for about 20 minutes.

When he comes back, he tells my mom "Ok, that'll be $90."

My mom immediately stopped him and asked him in the PERFECTLY acceptable pissed off and unmoving tone "For WHAT??" The guy said they round up on the hours charged, and my mom told him that's fine since he worked 50 minutes, but he just went back to his car to relax for 20 minutes (literally, he wasnt doing paper work or anything, we think he might have gone to call his buddies or wife for a while).

My mom tells him that she wouldn't have minded to have given the guy a tip, but that was absurd that the guy tried to weasel out another hour of labor from her not even WORKING.

He then has the nerve to say "Well listen, I'm not going to argue wtih you because the customers always right but that's how long I worked."

I then come down and start glaring at the fucker waiting for the chance to snap my head off at him, but my mom was doing the job fine.

She explained it clearly and precisely as she signed the slip for $45: "It's not about the customer "always being right," it's about recognizing the job that was actually done and the quality of it. YOU worked 50 minutes, I'm paying you $45 for the hour. That alone is a benefit for you, and I have no problem calling your supervisor right now and explaining that to you BOTH."

She then slammed the door on him, called the service and explained the situation.

I can't remember what happened to the guy in the end, I'm pretty sure he got fired, but that retaught me life lesson number 1 in my house:

Don't bullshit mommy :eyepop:





2) Last summer, our air conditioner broke again (ironic, eh?). We called our new service we've had for the past few years for heating and air conditioning to come and fix it. My parents had just planted a bunch of flowers around the outside of our home, before the problems started of course.

When the bastard showed up, he immediately went to the air conditioners and just stepped on the flowers that were a comfortable 3-4 feet from the AC unit. They werent hard to miss, they were small, short, and a relatively thin bunch of flowers. I asked the guy "I don't mean to hassle you, but please be careful where you step, my parents just planted these a short time ago."

The fucker had the nerve to go "Well maybe you shouldnt have actually planted them there."

I stared right back at him and told him straight up "Well, THEY'RE THERE, SO WATCH WHERE YOU STEP."

The guy finished his job, we didnt have any kind of nice, respectful experience with each other, and the guy went on his way.

...with the unit breaking again later that week. We got another guy who was much nicer and didnt step on the flowers this time. Cause he noticed they were there and tried to actually NOT step on them.

Bitches.

[Stephy]

I am currently on hold and have been for 15 minutes just to question whether or not my contacts have come in. I wonder if they hung up on me.

[Jetsetlemming]

I had a great customer experience with a repairman a few days ago. >_>; That's, eh, kinda on topic, right?
So my mom and her boyfriend came home a couple nights ago, about 9 o'clock at night, and they smelled something funny out in the yard, something that reminded them of propane. I mentioned I had smelled the same thing a couple days before, so they called Peco, the gas + energy company. They said a guy would be by within the hour.
10 minutes later, he arrives. Already, kickass. He looks around the outside of the house, find our gas meter is leaking (all the plants and dirt at the bottom of it, where it goes into the ground, corroded through the pipe), checks around, replaces it, relights the pilots for the oven and hot water heater, and leaves with half an hour. Since it was a problem on the outside of the house, it was covered by the gas company. Late at night, arrived in a sixth of the time that said, fast as hell, very nice, and got the work done real quick and professionally. :D

[Lan]

LOL Jet you're a bitch for rubbing it into their faces....GET YOUR OWN TOPIC xD..

I wanna tell stories about bad service...but I don't feel like whining right now...but maybe the next time I call up my ISP, I'll come back to this thread...

[Soli]

I'll tell one when I get back from shopping. It involves making our new porch and breaking our whole wall when they tried to take off the old one. >.<

[xtine]

If you receive extremely bad service, make a fuss. Be angry (you have a right to if they really screwed it up and didn't try to fix it or be sorry about it) and request the manager, sometimes they will comp your meal for it. And if they don't do that, no tip. Tip is for service after all.

Once my bf and I received really bad and slow service at a restaurant, he complained, the manager came out, and gave us the meal for free and then a $20 gift certificate. All we really wanted was our food on time, but sometimes you can get some nice perk out of it.

[andrewt]

hah, reminds me - the worst service i have ever had was also at IHOP.
ended up getting a lot of stuff i need myself.
tip ended up being a penny with syrup poured over it.

[MNJetter]

I've only recieved bad service once here in Japan.

I was shopping at the local general store (one of those places that's kind of like a convenience store, only it sells gardening tools and stuff too - folks in rural areas anywhere should know the kind of place I mean), and decided to buy a bag of oranges. Some of the bags looked a little questionable, but there was one or two that looked okay, so I picked out one of the okay ones and brought it up to the register.

The guy actually took my bag of oranges, walked it back to the fruit area, put it back, and took the most grody looking bag of all of them to sell to me! I had just arrived in Japan at the time, so I was too scared/embarrassed/shy/didn't speak enough Tsugaru-ben to say anything. I bought the bag, ate one of them when I went home, and had to throw the rest away the next day because of a rapidly-spreading mold problem.

I still buy stuff at that store, because, well, it's the only place like it within walking distance of my house. I'm not going to drive 20 minutes for toilet paper when his place is just a few blocks away. But I will never buy easily-perishable items there again. And if he ever tries to pull something like that again, I know how to tell him off in his own dialect.

[Neon Pink Shoehorn]

I remember feeling bad when I felt that I was giving bad service. On a busy Sunday morning, one of the managers at McD's had the terrible idea of having a bunch of new people start together on the same day. Bad! I know of one person who had been a regular, but has since stopped coming because we really, really screwed up his order. There just wasn't enough time to teach the newbies how to do what they were doing, and with a fair degree of proficiency. I'd rather never have to deal with a situation like that again.

[Soli]

Okay, my bad service story. We got a new porch made over the summer. Our old one was falling apart. The new one is now an indoor one and has carpet and stuff.

So here are the things that went wrong:


When they took off our old porch, the porch didn't want to come off. It was attached to a major support beam in the wall. My parents upstairs bathroom had cracks in the wall and the medicie cabnit/mirrors were broken.
The demolition crew tore up our yard with their machines and wasn't going to fix it (until my dad yelled at them).
They weren't going to do the foundation right. I'm not sure what happened with that.
The construction crew was horrible. They left energy drink bottles everywhere, cigarette butts, and trash. A few times, they dropped screws and such into our pool which made rust and hurt the pool cover. They also would drink out of our hose. One had nipple piercings and "dirty" tattoos (I have a little sister). These creepy men were there everyday. I remember talking on here (or the IRC, can't remember) how they were looking at me funny so I hid under the table or something. XD
Our porch doesn't have insulation underneath it. It is freezing in that room. We waste a ton of energy to heat the house because it's going outside.
Our ceiling is falling apart. They didn't do the drywall right.
Our gutters aren't done well either. They don't drain and leave standing water, or something like that.
The guy in charge of the project always gave the information to my mom. He would wait until my dad was at work to come over and give updates. He thought she was dumb with construction and wouldn't understand when she told her things. Be my mom's dad was in construction. So haha.


There is more that went wrong, that I didn't catch from listening to my parents talk. It was a bad summer.

My dad gets very worked up with these things. Once we went to McDonalds for drive-thru. Somebody wanted extra sauce. They charged us $.10 extra (you only get one packet for each 5 pack of nuggets). My dad demanded to talk to the manager about it. He was yelling and such on the phone. He didn't think we should be charged for extra sauce. We don't go there anymore, needless to say.

[tweek.3867]

They charged us $.10 extra (you only get one packet for each 5 pack of nuggets).
What a shoddy McDonald's >_> The ones around here will let you take handfulls if you want without saying a thing.

[Neon Pink Shoehorn]

heh, at my mcdonald's, there's this couple that will order apple dippers, and expect to get ten caramels. I can understand getting two or three, but ten? come on.

[Roxie]

Columbia DVD is the Devil. Don't EVER do business with them.

I signed up with them, ordered 1 DVD, and forgot....cause I didn't get it for about a month. When I did get it, I didn't open it, cause I'd planned to send it back, but with school it got shuffled to the bottom of my "to-do" list.

Eventually, they send me a nasty letter saying how much I owe them ($8) and now they're obligating me to pay for the other DVDs that I must order (due to contract). This is actually only the second letter they sent me.
So, whatever, I pay the $45 with my debit card. The $45 gets credited to my account with them.

Christmas is coming up and my budget is $200. Luckily, I was able to get everything I wanted for everyone and was even able to afford an "Oh, shit, I forgot you" gift just in case. In fact, I come in $20 UNDER budget.

I look at my account. I have SEVERAL overdraft fees with no apparent trigger. Upset and confused, I go down to the bank. Turns out Columbia charged my account $26 a couple of days before I completed all of my Christmas purchases, it just hadn't shown up on my account yet.

The only action I could take was to close my account or talk to Columbia. I decided to talk to Columbia. I figured it wouldn't be a big deal, right?

WRONG, WRONG, WRONG, WRONG
WRONG, WRONG, WRONG, WRONG
WRONG
WRONG
WRONG

I call...I end up on hold for THREE HOURS!
In fact, I called them on my cell AND my house phone, just to see which one would get answered.

I talk to the guy. He says I've got an order for Superman Returns.

SUPERMAN RETURNS?!!?
Ok, the movie was fine, but nothing I'd want to own. I KNOW I didn't order this!

He says they have this thing called "director's select". Director's Select is where they choose a certain "dvd of the month" and if you do not tell them that you *do not* want this dvd, they will charge your account and send it to you. I tell him I do not want this DVD, I recieved no notice of such a program and I want my money back.

He says fine, it'll be back in 3 days.
4 Days later, it isn't there.

I end up having a little over $130 in overdraft fees

I call again. I ask for a manager, only to be told there's no manager there and to call back on monday and ask for a "branch manager".

I do. Now this person tells me there's "no such thing" and that I cannot recieve a refund for this DVD until I return it to them. I ask why the money was taken out of my bank accoutn and NOT out of my $45 credit I had with them. They don't know, but b/c I had paid before with my debit card I was (completely unknowingly to me--NO ONE TOLD ME THIS!) auto enrolled into autopayment. I ask if they can track the dvd. They say b/c it was sent 4th class mail, there's no tracking on it. So I could recieve the DVD in a matter of days or two weeks from now.

Meanwhile, I've been to the bank again to explain my situation. We finally get to the end of the conversation, the very helpful and calm woman who helps me out says the bank might not return ALL of my overdraft fees b/c ppl have been known to scam the bank like this. I respectfully tell her this is unacceptable. These overdrafts where not my fault and if one adds up my debits and my credits, one will see that if it were not for Columbia DVD house, my account would be about $30 in the green.

She concurs and sends my request down the line.

About a week later (remember this is during december/january. so many freaking holidays. it's the worst time to have something like this happen!) I'm able to see a return of all my fees.

A finally receive the DVD and I send it back--with insurance and tracking! I almost overnight expidieted that shit, but it would've cost about $14.

About a month later, I get a call from the bank asking if Columbia had returned my money. Perplexed I call back. It seems the bank had returned my money in response to the protest I filed aganist the charge.

I call columbia back. They tell me they got the DVD, and I should see the return in 3 days...Gawd, haven't we been through this already?

But this time, i saw it the next day...and then the bank took back it's $25 :(

Oh well.

Recently I've ordered two dvds w/ them so I can fullfill my contract and cut the ties. And I've unenrolled from autopay.

[sakana]

Just today my dad ordered a cake from Sam's Club for his employees at work. He told the girl working there that he wanted it to say "Congratulations on a successful project". When he picked up the cake the writing was sloppy and it said "Congradulations on a sucessful project". He's really really good at complaining and getting free stuff though so we will probably get our money back.

[Radiance]

If you receive extremely bad service, make a fuss. Be angry (you have a right to if they really screwed it up and didn't try to fix it or be sorry about it) and request the manager, sometimes they will comp your meal for it. And if they don't do that, no tip. Tip is for service after all.

Once my bf and I received really bad and slow service at a restaurant, he complained, the manager came out, and gave us the meal for free and then a $20 gift certificate. All we really wanted was our food on time, but sometimes you can get some nice perk out of it.

Not to sound like a jerk but... No, you don't have a right to complain. You have the right to say whatever the hell you want within legal limitations. You also have the right to take your (hopefully) hard earned money elsewhere. You don't however, have the right to make trouble for an honest establishment. Now if they choose to listen to what you have to say, that is up to their discretion and whatever model they choose to practice.

Somewhere along the line of companies not taking a solid stance on their model and wanting to sacrifice to make a buck... Some consumers decided that spending their money gives them carte blanche to behave however they want so long as it gets them their way. Which I am very glad to say is not the case. However, if they leave you no other option but to do business with them or somehow cheat you out of your money, the situation would be different. You have plenty of other options such as reporting them to the better business bureau or taking legal action on available grounds.

Now am I saying that you have absolutely no right to say whatever you want? No. I am saying that you aren't afforded such a right as to "make a fuss". Actually quite the contrary, the fact that the company doesn't reject you from the premise only speaks to how giving they are in the first place. They do want your business so naturally they're going to be more than willing to listen. Though like I said, it is their discretion so long as you are on their property.

[Trump]

I'm really sorry, but the only thing that pops to mind after reading the title of this thread is...

Sometimes the customer IS right
"Duh"

[xtine]

Not to sound like a jerk but... No, you don't have a right to complain. You have the right to say whatever the hell you want within legal limitations. You also have the right to take your (hopefully) hard earned money elsewhere. You don't however, have the right to make trouble for an honest establishment. Now if they choose to listen to what you have to say, that is up to their discretion and whatever model they choose to practice.

Somewhere along the line of companies not taking a solid stance on their model and wanting to sacrifice to make a buck... Some consumers decided that spending their money gives them carte blanche to behave however they want so long as it gets them their way. Which I am very glad to say is not the case. However, if they leave you no other option but to do business with them or somehow cheat you out of your money, the situation would be different. You have plenty of other options such as reporting them to the better business bureau or taking legal action on available grounds.

Now am I saying that you have absolutely no right to say whatever you want? No. I am saying that you aren't afforded such a right as to "make a fuss". Actually quite the contrary, the fact that the company doesn't reject you from the premise only speaks to how giving they are in the first place. They do want your business so naturally they're going to be more than willing to listen. Though like I said, it is their discretion so long as you are on their property.

I do understand where you are coming from because I probably worded that post like I would complain at every second. This really not the case, since I myself dislike those that want to cause a ruckus uplolding the "loud annoying get-what-they-want American..." stereotype and I'm usually passive and patient in most cases.

I'm not saying that you HAVE to complain as you are in their private establishment and they do have the right to eject you from their place. But when usually the standard of service oriented restaurants is to uphold a certain amount of friendly service, if you don't feel like you get that, most restaurants do want you do tell them. As you may see those "how are we doing?" quality surveys you may see sometimes at front desks of nice eating places.

I'm not saying be a jerk or be angry and scream, but if your server was being a jerk, does not give you polite service, nor does anything to try to mend this, you should tell the manager because they are probably concerned about that. I would think most restaurant managers do not want employees that drive away customers.

[Decade]

I might as well throw in a PLF-esque quote here

Would all you complaining bastards shut the fuck up and GIVE ME SOME GODDAMN SERVICE?!?!















:D I'm priceless :innocent:

[Urban~Ninja]

Ok i got a golden one, a real hum-dinger.

So me being me i like to go clothes shopping once a month with whatever i have left over from my pay slips that didnt go towards other things (Fuel, Transport on trains, school canteen, mobile phone bill etc) and one day i bought a Element Bam T-Shirt the one with the silver BAM on the front, it was white, i got it in Large.

I take it home and obviously it had been incorrectly marked in production and was actually a Extra Large (compared it to all my larges in my wardrobe), now im not to fond of OVER baggy clothes, so i go up the next day, reciept in hand, this probably very controlling very self centered 16-17year old girl serves me. I tell he the problem and she goes "Sorry cant help, you should have noticed it.".... .... ... .....
Basically i explained that it was the producers fault for incorrectly marking it and all i wanted was store credit or even money back, and she kept up her idea that i was my fault. Eventually the manager who was obviously a good guy comes up and asks the problem i explain and he nicely exchanged it for a regular large shirt. The girl then proceeded to give me the finger (obviously because she knew she would get some shit later) and the manager saw and basically fired her there and then.

[Riinuka]

I made over 10 verrrrry angry people waiting for their computers//products to be repaired happy again this week, by either working on their machines quickly, "looking like I knew what I was doing" - (quoted today by this one guy, who says that my male coworkers didn't seem to know anything about computers, but I did.. xD), multitasking, or just being polite to them. Seems like I'm the only Agent at my store who's polite to all of the customers... ._.;

Hmm. I'm usually very patient with sales/service people, because I know how it can get with stressful situations. xD

[Radiance]

Kay.... so random event in my day full of laughs. Now keep in mind I am not sure if the customer was indeed right. However, I'm pretty sure the customer was getting their way regardless. Apparently, one of the sales reps from my store got angry with a customer today and decided that a head-butt was the best way to take resolve this situation. Needless to say he was fired, the police were called, and the customer got some kind of free voucher. NEVER THE LESS!!! THIS MADE MY DAY!

[Decade]

You guys wanna hear about bad service?


I took work off today to receive my computer from Dell because UPS, being the douchebags they are, wont give me an ETA or a scheduled time of preferred delivery. All they'll tell me is "It'll come between 9 AM and 7 PM.

I called THREE times today to confirm the order was in transit for delivery to my home, once in the morning, noon, and afternoon. Each of them said "OH dont worry, I see it here. It's coming today. Dont worry."

About 30 minutes ago, I got a call from UPS (5:45 PM) saying "Uhh...there was a train derailment yesterday, we dont know where your computer is."

WHY didnt anyone tell me this when I called today to figure out what was going on???

Uh...well, we know what you know sir, we found out today.

...but you JUST said it happened YESTERDAY.

Yea.

...SO WHY WASNT I INFORMED????

Sir, we may have potentially lost 1000 packages, we dont know.

You dont KNOW if there was a package on a train that derailed yesterday?

Well we have no way of tracking it sir.

...then why do you give a TRACKING number?

OH, thats just to help give us an idea.

(entered the tracking number on the website, says the computer is in the state today and was scanned about an hour before he called)

...so what the hell is this? Why does it say its in Clemsford, Mass???

Oh, thats actually not true sir, thats just what we call a "logical scan." See, just because we say its there doesnt mean it actually is.

...so what you're saying is this entire time, UPS has been giving me incorrect information about my package, and that EVEN RIGHT NOW, UPS is STILL lying to me.

...well, we tell you what we know.

No, you're telling me whatever you want without any actual TRUTH behind it! Now listen, I took work off today so that I could receive this package. I want my computer delivered to me on a Saturday when its either found or replaced by DELL WITHOUT the extra fee because that is the very LEAST this company can do for me right now.

uhh...sir we cant do that, I got no way of doing that for you, you have to call the 1-800 number.

WHY would I call the 800 number if all theyve been doing is feeding me misinformation all day???

Well sir, they're the ones you have to talk to.



So I called.


Uhh, sir we cant do that for you, I got no way of putting that in my system.

...Ok, who do I need to speak to to get my package delivered on a saturday when its replaced without the fee?

Uhh...I dont know sir.

Can I speak to your supervisor?

my supervisor cant help you sir

Can I ask HIM that?

My supervisor cant help you sir

...MAY I ASK HIM THAT?

My supervisor cant help you sir

OH #$^# THIS


Now Im on the phone with dell trying to get it replaced.


...I'm really, REALLY pissed off right now.


EDIT:

Now Im on hold with Dell because they Contacted UPS and UPS is STILL telling them now "Oh, the package will be delivered today."

I had to give the lady the phone number and NAME of the guy who told me this from UPS :bang: :bang: :bang: :bang: :bang:

[Neon Pink Shoehorn]

that's... special. Like stepping on a porcupine special.

[Pierrot le Fou]

With major issues like that, contact the better business bureau (http://www.bbb.org/) with details. They are huge advocates of customer protection, and can sometimes help to get things done when the normal channels don't work.

If you have trouble with someone, feel free to tell them that if they aren't able to help, you'll be forced to go through the Better Business Bureau, and you'd rather that it was resolved quickly and easily now.

[Decade]

Ive thrown that threat a few times around. No one really cares, they know it typically doesnt change anything.

Besides, I cant seem how to figure out how to navigate their website to get shit done

[ruaidhri]

Actually, Pierott’s suggestion is very good. I personally always check with the BBB before doing any serious business with a company, especially a contractor. A bad rating hurts their business even if they only lose a single customer.

Also, I’d like to comment about tipping. Restaurants don’t pay high salaries. Waiters and waitresses depend on tips. My daughter-in-law is a waitress at a local Denny’s. Often they are not adequately staffed for busy days. Last Sunday, she was doing the work of two waitresses when the restaurant was packed. She even went to her store manager and told him that she gave bad service to several customers because she was too busy. She, not the customers, asked the manager to pick up the cost of their meals. The manager said, “No, not unless the customer asks” and instructed her not to say anything to the customers. Well, when the customers left they left a paltry tips punishing by Daughter-In-Law who unbeknownst to them was on their side. She ended up running all day in a feeble attempt to give good service only to be punished.

Remember, bad service in a restaurant is often not the fault of the server who depends on your tips. Besides the servers being understaffed, the restaurant could have too few or inexperienced cooks. The server can’t serve food not prepared. Also, remember servers are on their feet for the entire shift. They deserve a break. When they’re gone another server is supposed to take care of their customers. Depending on how many additional customers they are serving the service will again suffer. They can only do so much.

Oh, and by the way. I understand my generation is among the worst tippers. Apparently, many Senior Citizens believe they don’t need to tip or they only tip based on the restaurant’s reduced prices for seniors. Again, who suffers? It’s the server.

So, I generally never give less than 15 percent of the regular price (not the senior price). Often I give 20 percent. For extraordinary service, I’ve left far more than 20 percent.

Anytime a person that depends on tips works with the public they have to treat rudeness with a smile. And even when they do their very best they are often left with a penny, dime, quarter or a fraction of what common decency dictates.

My point is to give people respect for trying even when their performance does not meet your standards.

[Decade]

Oh, and by the way. I understand my generation is among the worst tippers. Apparently, many Senior Citizens believe they don’t need to tip or they only tip based on the restaurant’s reduced prices for seniors. Again, who suffers? It’s the server.


Youre tellin me. I worked in a restaurant once where an old lady gave me a $1.30 tip for a $10 bill...in small change. No quarters mind you.


Actually, Ruaidhri brought up a question I been meaning to ask on here.


I'm really, really tired of this: I'm constantly the center of a tug of war between my friends on the issue of tipping a pizza delivery guy.


Heres the scenario:

I order from dominoes every now and then like anyone else (although being in a city, I really SHOULD try to find a small pizza place to start ordering from since they're almost always better).

Dominoes charges $1.50 delivery fee, but, I tip the pizza guy 2 bucks anyway.

1st half of friends always present the same argument: "WHY did you tip him? He already got the delivery fee, dont give him another dime!"

2nd half: "Don't be so cheap! Tips is where they earn their cash! Besides, don't they have to split the delivery fee amongst pizza delivery guys at the end of the night? Dont some pizza places make you split tips too?"

1st: "Who cares, they get paid regardless. And no, how are they gonna split tips at the end of the night when noboy knows for sure who got what for cash?"

2nd: "Well it's cheap!"

1st: "Well it's throwing away money!"

:boggled:

Please, SOMEBODY, settle this debate for me. This has been too damn annoying for me.


And to settle the other age old debate

Cake > Pie.

[Pierrot le Fou]

Pizza delivery drivers get paid somewhere in the neighborhood of $10-15 an hour, or at least did when I was a wee lad actually caring about part time jobs and salaries. Point is that the tip is nice, but it really isn't necessary in the same way that tipping waiters and waitresses is.

I usually toss 'em $2 + loose change (if there is any from the bill), less if they're slow.

[Mastiker]

Cake > Pie.

BLASPHEMY!

As for the rest of it, it's simple: ALWAYS THROW AN EXTRA DOLLAR.

I got my advice from Reservoir Dogs. The opening scene, where they're all "why don't you tip?" and Steve Buscemi's like "blah blah tipping is stupid." That's when the big guy says "Throw in a dollar, what the fuck is wrong with you?"

And that got me thinking...

These waitresses and delivery boys, whatever, they have shitty ass jobs. Regardless of the fact that your job may be shittier, it is never polite to fuck with people who deal with your food. Always be courteous, always be polite, and always throw in an extra dollar. Who knows, you might get that same delivery guy over and over again, or you might get the same waitress every time. If they remember that you're a generous tipper, they will make sure you get treated better. Hell, they may even consider you a regular if you start going enough.

That's just my two cents.

[Decade]

Are you both counting delivery fee or no delivery fee though?

[Pierrot le Fou]

As if I ever check? It's all the same.

[Mastiker]

Are you both counting delivery fee or no delivery fee though?

Counting delivery fee.

Delivery fee is seperate from tipping.

Here's how I break it down -
Paying for food goes to food place.
Paying for delivery goes to delivery person's vehicle's gas tank.
Paying a tip goes to delivery person.

So, a $15 dollar meal will usually end up with me giving the guy $20 or more. *shrug* Just my own personal tipping strategy. Others differ.

[Trump]

Since the pizza places started charging a $2-$3 delivery fee I stopped ordering pizza =(